Your privacy is important to Norfolk Jet Holiday Pty/Ltd, ABN 61 087 521 355 trading as Norfolk & Pacific
Holidays (Norfolk & Pacific Holidays, \"we\" \"our\" or \"us\"). We want you to feel confident about
using our services and our website, including the Bounty Club, and as such we would like to provide
this privacy policy to disclose how we collect general information along with your personal information
and the ways in which Norfolk & Pacific Holidays may then use that personal information. Norfolk & Pacific
Holidays commits to the protection, privacy and confidentiality of any personal information through
policy & procedure.
Non-personal information
If you visit an area of our website that does not require you to 'sign in', in order to read, browse
or download information, our systems may record the date and time of your visit, the pages visited and
any information downloaded. We will not record any information that would identify you personally without
your consent.
Personal information
Personal Information is any information or opinion about an identifiable person. We are required by
law to obtain your consent to the collection of sensitive information. We will assume that you have
consented to the collection of all information which is provided to us for use in accordance with this
Policy, unless you tell us otherwise. Person Information is generally collected by Norfolk & Pacific
Holidays when you deal with us either in person, by telephone, by postal letter, by facsimile, by email
or when you visit our website. We may request information about you when you purchase our products or
make enquires about our services, we will also collect information if you enter competitions, 'sign
in' for the Bounty Club, if you complete surveys or if you request us to send out brochures or other
information.
Norfolk & Pacific Holidays may collect the following kinds of personal information.
- Information needed to facilitate travel arrangements, bookings and to provide travel services and
products to you.
- Details such as your name, mailing address, telephone number, email address,
- Credit card number and expiry date,
- Passport details,
- Dietary requirements (if any) and health issues relevant to your travel arrangements.
- Any other information you may elect to provide to us.
- We also collect information that is necessary for our business activities, including financial details
to process transactions
- Non-descript information details about age, sex, income and interests
Norfolk & Pacific Holidays may use and disclose your personal information for the purposes for
which it was collected, or for a related purpose like one or more of the following:
- Information collected as an agent for a third part travel supplier When booking third party products
and services, we then act as an agent for that third party provider for those products and services.
These third party providers may require personal information about you to make bookings. Under this
privacy policy to the collection of personal information by us you are also consenting to us providing
the same to these third parties. Under these circumstances those third parties must safeguard this
information and must only use it for the purposes for which it was supplied, Norfolk & Pacific
Holidays however are not responsible for ensuring this. We act as agent for many companies and it is
not possible for us to inform you exactly how each of these companies will use your personal information,
but we are able to acquire the information on any specific provider if you require.
- Other third parties; Norfolk & Pacific Holidays may also disclose your personal information
if required to do so by law, in connection with any legal proceedings or prospective legal proceedings,
and in order to establish, exercise or defend its legal rights. We may also disclose information to
third parties to involve you in market research for the purpose of servicing our customer relationship
with you or improving our services or for analysing our business trends.
Norfolk & Pacific Holidays is not responsible for the privacy policies found on any on any other
links to other websites that appear on our website and suggest you read that information on those websites
as it may be different to ours.
Norfolk & Pacific Holidays will take reasonable steps to protect the security of personal information
(including cookie information). However we cannot guarantee that data passing over the Internet cannot
be intercepted or used by unauthorised third parties, and accept no responsibility for anything arising
from this unauthorised access.
Access and correction of personal information
Subject to the exceptions set out in the Privacy Act 1988, Norfolk & Pacific Holidays invite you
to access and correct any personal information we may hold on you. If this is not possible we will provide
you with such reason.
Norfolk and Pacific Holidays reserve the right to make changes to the above privacy policy and may
update this privacy policy with new versions. You should check this policy on the website regularly
to ensure you have the latest updates.
If you have any questions about this privacy policy or the treatment of your personal information
please contact us in writing to
The Manager
Norfolk & Pacific Holidays
GPO Box 1973
Brisbane QLD 4000
